How It Works
- To enter you need to register by filling out the online entry form
- We send you confirmation and ask you to contact your customers who married in 2010 and 2011 to vote for you. It is only necessary to contact your customers of 2010 if you feel that you are unable to obtain at least 5 votes from your 2011 customers.
- We also have advertising and presence in wedding media and trade shows to encourage customers to vote of their own accord.
- The customer will visit the website, review your service and post a comment about you.
- You will receive an email prompt to inform you which customers have reviewed you.
- The finalists are chosen by a process of quantitative analysis of your customer feedback scores.
- The winners are decided from qualitative analysis of the comments from your customers and the quality of your website and their relavance to the market you provide, derived from your mission statement. (See Judging Panel and Process)
Step 1
- You need to submit your entry before your customers can post a review.
- To be eligible for the Westcountry Wedding Awards you must have premises in or provide from home to Devon and Cornwall.
- You must supply the wedding industry in one of the 17 categories. You may enter into more than one category, but you cannot ask the same customers to vote for you twice under different categories.
- You may enter as either a new business or under one of the trading business categories. Not as a trading business AND a new business.
- Entries may be taken from individual stores or outlets, therefore if your business has two shops and they both enter it is possible that both shops could compete against each other in the final. National Chains will not be permitted to enter.
- Please ensure you enter under the correct categories; in the case of photograpers we will consult the SWPP with regards to the photography categories.
- Voting may only be carried out by actual consumers not businesses. The awards are 'peoples choice' and votes are verified by checking the marraige register, only bona fide couples married in the UK within the specified dates will be permitted to place a review.
- Your customers will judge you on demonstrating the following within your business:
Excellent Service
Product Quality
Value for Money
'Going the Extra Mile'
Step 2
- Select your category
- Complete the awards entry form online
- Submit your entry final closing date 16 February 2012
Step 3
- Once we have received your entry, we will send you a confirmation e-mail.
Step 4
- Contact your customers who married in 2010 and 2011 to ask them to review your business online.
- You will know when your clients have reviewed you, as you will receive an email prompt informing you when they submit their review. You will not receive the review as this remains confidential. You will however receive the anonymous reviews after the awards.
- Each company will receive a score, calculated by adding each vote score together and dividing it by the number of votes received.
- We will select highest scoring businesses per category as finalists. These will be announced on 1 March 2012 by email to all entrants and on the website. Website appraisal will then be conducted.
- At the awards ceremony on 15 March 2012, one winner will be announced per category and presented with their award.
- The judges will base their decision on:
i) The Customer comments in relation to the four key measures listed in step 1
ii) An appraisal of your website
- The judge’s decision is final and no further correspondence will be entered in to.
Key Dates
16 February 2012 – Entries close
23 February 2012 – Votes close
1 March 2012– Finalists announced
15 March 2012 – Winners announced at the Gala Dinner Awards Ceremony
Reviews must be received by 23 February 2012